FAQ
What makes Voguepather different from other websites?
Unlike most online retailers, we are customer-centric and committed to providing you with the best prices.
We guarantee:
High-quality products
Fast shipping
Lowest prices
What shipping methods do you offer?
We ship to the US, Canada, Australia, and Europe.
How much does shipping cost?
Standard shipping is $3.99.
US: Express shipping is $8.99.
UK: Express shipping is $8.99.
Canada: Express shipping is $8.99.
Europe: Express shipping is $8.99.
*Please note that customers with P.O. Box addresses cannot choose express shipping.
Tip: Combine all items in one order to save on shipping costs!
For more information about our shipping policy, please click here.
How long will it take to receive my order?
You can contact our customer service here or email us directly at Voguepather.shop@hotmail.com. Please note that we do not accept order cancellations by phone.
For more information on order cancellations and refunds, please click here.
What payment methods do we accept?
We accept PayPal and all major credit cards as secure payment methods.
How do you guarantee product quality?
We have a professional sourcing team that works directly with select overseas manufacturers.
All products are tested before shipment.
How to order?
Open the product page for your chosen product.
Select the quantity, color, size, and plug type you wish to order, then click "Add to Cart".
Click "Checkout" in the pop-up window.
On the next page, fill in your information (email address, name, shipping address), then click "Continue to select shipping method".
On the next page, click "Continue to select payment method".
The final step is to enter your payment information and then click "Complete Order" to complete the transaction and submit your order.
How can I track my order?
After creating an account on our website, you can view your order information at any time.
Simply log in and visit your account page to view your order tracking information (located in your order history).
If you haven't created an account yet, or want to log in, please click here.
When will I receive an order confirmation email?
After your order is completed, we will send an order confirmation email to the email address you used to place the order.
If you haven't received an order confirmation email, it may be because you entered an incorrect email address.
Some email service providers may mark our emails as spam or block them directly.
If you haven't received our email in your inbox, please check your spam folder.
Please be sure to add our email address to your safe senders list.
You can also contact our customer service for assistance if needed.
How do I use a discount code?
To use a discount code or coupon, enter it in the discount code input box on the right side of the checkout page.
If you ordered using your mobile phone, the discount code input box is located in the order summary.
After entering the discount code, you need to click the "Apply" button next to the discount code input box to activate the discount.
After clicking the button, you will see whether the discount code has been successfully applied.